Frequently Asked Questions

Sorry, we do not offer gift wrapping at this time. This is for a number of reasons but the most obvious reason is that you will want to verify that the product is exactly what you requested.

The vast majority of our products are custom made to order and so each one is different; the picture does not always represent what it will look like upon delivery.

Yes, we have a number of methods, we automatically find the cheapest option based on your location and distance to us, for more information please see our delivery information page here.

We most certainly can, unfortunately there is no such thing as one design fits all. We understand this and are happy to come up with a design that suits you if we don’t already have one that meets your needs, Send us a message here so that we may get started.

Please contact us within 7 days via our returns form or phone us on 0330 043 4028 if an item you receive is faulty or not what you ordered so we can discuss the options.

Please contact us immediately via phone on 0330 043 4028 so that we can discuss the changes you need to make. However, we cannot promise that your address will be changed as your order may have already been dispatched.

We currently only deliver to the United Kingdom, please see here for more information on our delivery terms and costs.

Yes, once you log in to your account you will be able to view your order history.

Please note that if you ordered as a guest this information will not be available to you online and you will need to contact us via our contact page found here

Not at present. Due to the regularity of new products and our ever-expanding range, our website & Social media, which is updated regularly, is the best way to view our products.

Yes. Please ring our office on 0330 043 4028 during the business hours and we will be happy to take your order and payment.

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